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Mar 22, 2018

Costco founder Louise Wendling to deliver keynote at HSCN 2018

Healthcare Supply Chain Network (HSCN) is launching its 11th Annual National Healthcare Supply Chain Conference and Exhibition with a dynamic keynote speaker on May 15, 2018 at Delta Hotels Toronto Airport. Louise Wendling, founder and past CEO of Costco Canada, will share her business philosophy and describe the impact Costco had on the retail landscape in Canada and its influence on supply chain.

Louise’s retail career started at the Hudson’s Bay Company and with two colleagues from Hudson's Bay in 1986 she founded Price Club where she developed and implemented the warehouse club concept. Employee engagement was crucial from the start. “We believed that if you take care of the employees they will take care of your business, and that’s remained an important part of Costco’s culture.”

Louise was named Vice-President Merchandising, Eastern Canada in 1986, and promoted to Senior Vice-President, Eastern Canada in 1994. In 2001, she was named Country Manager for Costco Wholesale Canada and during her tenure helped grow company sales from $18 million to $22 billion. She has served as Chair of the Canadian Board of Costco and on the Executive Committee of Costco Wholesale International.

At HSCN 2018, Louise will describe how Costco’s adaptable approach and innovative culture changed the retail landscape in Canada. “Conference attendees will hear from Louise how to buy better, negotiate better, and save money which ultimately benefits the customer,” explains Susan Smith, General Manager, HSCN.

The HSCN conference is recognized as the premier gathering place for healthcare supply chain professionals and leaders in Canada. Expert speakers share best practices and networking opportunities augment the generation of new ideas.

For more information about HSCN and the 2018 national conference, visit


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